Thank You for Choosing Vara & Co

We’re dedicated to offering top-quality lab-grown diamonds and excellent service.
Please read this policy carefully before purchasing.

Buy Back / Return Policy

  • Metal: 100% value at current market rate
  • Diamond: 80% value at current market rate
  • Max Return Value: ₹3 Lakhs
  • Discounts, taxes, making & shipping charges are deducted from the return amount
  • Certificate return is mandatory; otherwise, certification cost is deducted
  • Items altered by third parties are not eligible
  • Valuation may vary based on quality inspection
  • Loose diamonds are not eligible for buyback
Customized Jewellery: Due to its bespoke nature, Vara & Co reserves the final say on buyback or exchange requests.

Exchange / Upgrade Anytime

  • Get 100% (metal) and 80% (diamond) value at market rate
  • Max credit: ₹3 Lakhs
  • Damaged items or missing components will reduce exchange value
  • Making charges and taxes are non-refundable

Order Cancellation

  • Within 48 hrs: Full refund minus payment fees
  • After 48 hrs (pre-shipment): Refund after deducting making charges and fees
  • No cancellation after shipment

How to Initiate Buyback / Return / Exchange

  1. Email hello@varaandco.com with order ID and purchase proof
  2. Expect response in 24–48 business hours
  3. Upon approval, pickup will be arranged
  4. Quality check determines final valuation
  5. Refunds processed within 7 business days
Vara & Co reserves the final decision on return/exchange based on quality and market value.

Your Responsibility

  • Review product details and images before ordering
  • Ensure accurate information during checkout—changes cannot be made post-order
Thank you for trusting Vara & Co — we’re excited to create a piece that’s uniquely yours.

Shipping Policy

For international buyers, orders are shipped and delivered through registered international courier companies and/or International Speed Post only. For domestic buyers, orders are shipped through registered domestic courier companies and/or Speed Post only.

  • Orders are shipped within or as per the delivery date agreed at order confirmation, subject to courier/postal norms.
  • Vara & Co is not liable for any delay by courier/postal authorities, but guarantees handover within the agreed timeframe.
  • Delivery is made to the address provided by the buyer.
  • Delivery confirmation will be sent to your registered email ID.
  • For service issues, contact our helpdesk at hello@varaandco.com.

Terms of Service

This website is owned and operated by Vara & Co, 3rd Floor, Office No: A321, Master Mind 4, Royal Palms, Goregaon East, Mumbai, Maharashtra 400065.

  • You must be at least 18 years old to use this website.
  • By using the site, you agree to these Terms of Use, which may be modified at any time without notice.
  • Registering requires accurate information; your personal data is handled per our Privacy Policy.
  • By registering, you agree to receive communications from Vara & Co, which satisfy any legal writing requirement.
  • We may refuse or deactivate accounts at any time.
  • Site content is owned by Vara & Co and may be used only for personal, non-commercial purposes.
  • You must not post content that violates any laws or intellectual property rights.
  • All orders are subject to approval; confirmation is only after explicit approval by Vara & Co.
  • Check with our team for product availability. Vara & Co reserves the right to refuse service or registration.
  • You may deactivate your account at any time, but Vara & Co is not liable for consequences post-deactivation.
  • Terms of sale, warranties, and policies are posted and should be reviewed before purchase.
  • Vara & Co may refuse to process orders lacking sufficient information or other reasons.
  • Vara & Co may restrict or terminate site access at any time and change the site without notice.
  • By using the site, you agree to these terms and conditions.