Thank You for Choosing Vara & Co
We’re dedicated to offering top-quality lab-grown diamonds and excellent service.
Please read this policy carefully before purchasing.
Buy Back / Return Policy
- Metal: 100% value at current market rate
- Diamond: 80% value at current market rate
- Max Return Value: ₹3 Lakhs
- Discounts, taxes, making & shipping charges are deducted from the return amount
- Certificate return is mandatory; otherwise, certification cost is deducted
- Items altered by third parties are not eligible
- Valuation may vary based on quality inspection
- Loose diamonds are not eligible for buyback
Customized Jewellery: Due to its bespoke nature, Vara & Co reserves the final say on buyback or exchange requests.
Exchange / Upgrade Anytime
- Get 100% (metal) and 80% (diamond) value at market rate
- Max credit: ₹3 Lakhs
- Damaged items or missing components will reduce exchange value
- Making charges and taxes are non-refundable
Order Cancellation
- Within 48 hrs: Full refund minus payment fees
- After 48 hrs (pre-shipment): Refund after deducting making charges and fees
- No cancellation after shipment
How to Initiate Buyback / Return / Exchange
- Email hello@varaandco.com with order ID and purchase proof
- Expect response in 24–48 business hours
- Upon approval, pickup will be arranged
- Quality check determines final valuation
- Refunds processed within 7 business days
Vara & Co reserves the final decision on return/exchange based on quality and market value.
Your Responsibility
- Review product details and images before ordering
- Ensure accurate information during checkout—changes cannot be made post-order
Thank you for trusting Vara & Co — we’re excited to create a piece that’s uniquely yours.
Shipping Policy
For international buyers, orders are shipped and delivered through registered international courier companies and/or International Speed Post only. For domestic buyers, orders are shipped through registered domestic courier companies and/or Speed Post only.
- Orders are shipped within or as per the delivery date agreed at order confirmation, subject to courier/postal norms.
- Vara & Co is not liable for any delay by courier/postal authorities, but guarantees handover within the agreed timeframe.
- Delivery is made to the address provided by the buyer.
- Delivery confirmation will be sent to your registered email ID.
- For service issues, contact our helpdesk at hello@varaandco.com.
Terms of Service
This website is owned and operated by Vara & Co, 3rd Floor, Office No: A321, Master Mind 4, Royal Palms, Goregaon East, Mumbai, Maharashtra 400065.
- You must be at least 18 years old to use this website.
- By using the site, you agree to these Terms of Use, which may be modified at any time without notice.
- Registering requires accurate information; your personal data is handled per our Privacy Policy.
- By registering, you agree to receive communications from Vara & Co, which satisfy any legal writing requirement.
- We may refuse or deactivate accounts at any time.
- Site content is owned by Vara & Co and may be used only for personal, non-commercial purposes.
- You must not post content that violates any laws or intellectual property rights.
- All orders are subject to approval; confirmation is only after explicit approval by Vara & Co.
- Check with our team for product availability. Vara & Co reserves the right to refuse service or registration.
- You may deactivate your account at any time, but Vara & Co is not liable for consequences post-deactivation.
- Terms of sale, warranties, and policies are posted and should be reviewed before purchase.
- Vara & Co may refuse to process orders lacking sufficient information or other reasons.
- Vara & Co may restrict or terminate site access at any time and change the site without notice.
- By using the site, you agree to these terms and conditions.